Information, Advice and Guidance (IAG)
Supporting Your Career, Progression and Life Goals
At City College Stratford, our Information, Advice and Guidance (IAG) service is designed to support you before you enrol, during your studies, and beyond completion. We believe education should lead to clear progression – whether that means employment, further study, career change, or personal development.
Our IAG services are free, impartial, confidential and student centred, and are delivered by trained and experienced staff who understand both education pathways and current labour market needs.

What is IAG?
Information, Advice and Guidance (IAG) helps you to:
• Make informed choices about courses and qualifications
• Understand career and progression routes
• Develop employability and study skills
• Overcome barriers to learning or progression
• Plan realistic next steps aligned with your goals
IAG is not just about your course – it is about your future.

Who Can Access IAG?
Our IAG services are available to:
• Prospective students (before enrolment)
• Current learners
• Learners nearing completion of their course
We are committed to equality, diversity and inclusion, and tailor our guidance to individual needs and circumstances.

What Support Do We Offer?
1. Career Development & Progression
• Career exploration and planning
• Understanding job roles and career pathways
• Progression routes into employment, apprenticeships or higher education
• Labour market awareness and employability trends
2. Course & Qualification Advice
• Choosing the right course for your goals
• Understanding entry requirements and progression options
• University admissions guidance
• Personal statement support
3. Employability Support
• CV writing and improvement
• Cover letters and application forms
• Job searching strategies
• Interview preparation
• Workplace skills and professional behaviour
4. Academic & Study Skills Support
• Assignment writing guidance
• Referencing and academic integrity
• English and Maths additional support
• Time management and study planning
5. Personal Support & Wellbeing
• Advice relating to mental health and wellbeing
• Stress and anxiety management
• Confidence building and motivation
• Signposting to specialist external services where appropriate
6. Digital & Essential Skills
• Basic computer skills
• Online learning support
• Digital safety and responsible use of technology
7. Signposting to External Support
Where specialist help is needed, we can signpost you to:
• Local employers and job opportunities
• Universities and awarding bodies
• Citizen Advice Bureau (CAB)
• Libraries and community services
• Childcare and family support services
• Health and wellbeing organisations

How Is IAG Delivered?
IAG is delivered through:
• One to one guidance sessions
• Group workshops and short courses
• Face to face or online meetings
• Embedded support during your course
All sessions are recorded securely to ensure quality and continuity of support.

How to Book an IAG Appointment
You can access IAG support by:
• Emailing: info@citycollegestratford.com
• Speaking to a member of staff at the college
• Calling: 020 8534 1220
Appointments are recommended so we can prepare personalised support, but same day guidance may be available depending on staff availability.

Weblink: https://citycollegestratford.com/contact/ 

Please fill the form to get in touch with us for IAG services. 

Our Commitment to Quality and Impartiality
City College Stratford IAG services are:
• Impartial – we support informed choice, not pressure
• Confidential – your information is handled securely
• Professional – delivered by trained IAG staff
• Responsive – aligned with labour market and learner needs
• Continuously improved – informed by learner feedback
Our IAG services are managed and quality assured by the College IAG Manager in line with college policy and national expectations.

Feedback and Continuous Improvement
Your feedback matters. After using our IAG services, you may be invited to complete a short feedback form. This helps us:
• Improve service quality
• Expand career and progression support
• Respond to learner needs more effectively

Need Help or Have Questions?
If you would like to discuss your options, career plans or progression routes, please contact us. We are here to support you at every stage of your learning journey.
City College Stratford – Supporting Your Future, Not Just Your Course